If you’ve been involved in a collision, it’s important to act carefully and systematically. Here’s what to do step by step.

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1. Safety first

  • Make sure you and others are safe — do not move injured people.
  • Call 112 if there are injuries or significant damage.
  • Do not leave the scene without exchanging details.

2. Secure the vehicles

  • Move vehicles to a safe location and place a warning triangle.
  • If traffic isn’t blocked, leave the vehicles as they are.
  • If they do block traffic, take photos first before moving them.

3. Collect evidence

  • Write down witness details (name, address, phone number).
  • Take photos of skid marks, debris, and all visible damage.
  • Ask the police for the report number (proces-verbaal).

4. Report the damage digitally

Use mobielschademelden.nl

  • Enter all vehicle, damage, and injury details.
  • Verify and submit the report with the SMS confirmation code.

Or use the European Accident Statement:

  • Fill out the front side together — make sure all details are correct.
  • Record witness information and mark boxes under question 12.
  • Both parties must sign; complete the back section later at home.

5. Call the police if

  • There are injuries, major damage, or a foreign vehicle involved.
  • The other party drove away, or a crime occurred (alcohol, no license, no insurance).

6. Avoid problems

  • Do not argue about who’s at fault.
  • Do not agree to any direct settlement at the scene.
  • If your car is not drivable, contact the emergency service (details on your green card).

7. Collision on the highway

  • Get yourself and others to safety — stand behind the guardrail.
  • Minor damage only? Drive to the nearest parking area or petrol station and fill in the accident form there.

8. After the accident

  • If you filed online or mobile, no further action is needed.
  • If you used the European form, inform your insurer within 24 hours.
  • Medical check-up: Visit your GP immediately, even if symptoms seem minor. This is vital for both your health and proving your injuries were caused by the accident.
  • Track all costs: Keep receipts for medical care, transport, and repairs — they are essential for compensation.
  • Claim your damages: Contact Kracht! Letselschade for expert help with liability assessment and securing fair compensation — even if you already have legal expenses insurance.
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Injured in a traffic accident?
Send us your details via the contact form and request a callback. We’ll contact you on the next working day.

The added value of Kracht! lies in our personal attention and dedicated service. After an injury, there’s often more possible than you might think.

The certainty of being in good hands

Kracht! is certified under the National Personal Injury Quality Mark (NKL). Our experienced experts are also members of the Dutch Institute of Registered Experts (NIVRE), the Dutch Institute of Claims Adjusters (NIS), and the Dutch Association of Personal Injury Experts (NLE).

This guarantees that you’re assisted by an experienced personal injury specialist whose expertise is always up to date — and who puts your interests first, every time.